Question 1

Do you offer custom-made sofas?

Accepted Answer

Yes, at LUXS HOME, we specialize in creating custom sofas tailored to your unique preferences, including colors, sizes, and layouts.

Question 2

What is the delivery time for custom orders?

Accepted Answer

Our custom sofas are delivered within 6 to 8 days across all Emirates of the UAE.

Question 3

Is shipping free?

Accepted Answer

Yes, we offer free shipping on all sofa orders across the UAE.

Question 4

Can I choose a different fabric or color?

Accepted Answer

Absolutely! We offer a wide range of fabric and color options to suit your needs. Contact us for more details.

Question 5

What is your return policy?

Accepted Answer

If you're not satisfied with your purchase, we offer easy returns within 14 days for non-customized items.

Question 6

How can I order a custom-size sofa?

Accepted Answer

You can contact our team with your specific requirements, and we will work with you to create a sofa that fits your space perfectly.

Question 7

Are your sofas suitable for outdoor use?

Accepted Answer

We offer a variety of sofas, some of which are designed for outdoor use. Please check the product description for more details.

Question 8

What materials are used in your sofas?

Accepted Answer

Our sofas are crafted with premium materials, including high-quality wood, plush foam, and durable upholstery.

Question 9

Can I request a sample before placing an order?

Accepted Answer

Yes, we can provide fabric samples upon request before you place a custom order.

Question 10

Do you provide warranty for your products?

Accepted Answer

Yes, we offer a 1-year warranty on all our sofas to ensure customer satisfaction.

Living Room Sofas